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The Operations Team
Alex Hatchman
Chief Executive Officer
Alex was appointed CEO in September 2020, having previously held the position of Chief Strategy & Operations Officer. She is an award winning executive and has extensive experience running and transforming large operations at businesses including M&S and Tesco in the UK, and Coles in Australia.
Alex Kenny
Director of Marketing & Strategy
Alex has worked at Fletchers since 2003 and is now our Director of Marketing & Strategy and is in charge of spreading the word about the outstanding services that Fletchers provides to their customers. Alex oversees all of the firms marketing and is responsible for the firm’s different brands and our overall reputation. His strategic planning, insight and innovation in legal marketing has helped lead Fletchers towards becoming market leaders in our niche fields.
Dan Taylor
Director of Operations
Joining Fletchers in 1996, Dan is now our Director of Operations. He is responsible for ensuring that the legal teams are fully supported by the firms IT systems, support structure and processes. Throughout his career at Fletchers, Dan has been a driver of innovation across the firm and has helped Fletchers lead the way when it comes to new, quicker and better ways of offering legal services to customers.
Mark Parr
Director of Operations
Mark has worked for Fletchers since 2009 and is our Director of Operations. Within his role, Mark ensures that we have the best strategic planning and processes in place to enable us to continue to grow. He is responsible for ensuring customer relationships are maintained and consistently monitors business performance.
Stephen Threlfall
Director of Legal Training
Steve is our Director of Legal Training and is a member of the Board, having been with our company since 1996. Steve is an integral part of the legal teams, providing his knowledge and guidance where needed to ensure every case is dealt with properly and with the customers best interests at heart. He ensures that everything we do conforms to all the expectations of the law and our customers.
Tim Scott
Director of People
As our Director of People, Tim helps to shape and manage our People strategies to continue to attract, develop, support and retain talented people. Tim joined Fletchers in early 2017 bringing with him over 20 years’ experience in HR roles, across a variety of sectors. He ensures all team members at Fletchers can fulfil their maximum potential as we continue to rapidly grow.
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