Latest information on Coronavirus (COVID-19)

Learn More

A new home and a new start

Susan Clegg

I couldn’t thank my solicitor enough for what he did for me. He was absolutely brilliant.

Susan Clegg, victim of Serious Injury

Susan Clegg loved nothing more than being a pillion passenger on her partner’s motorcycle but unfortunately one day in October 2005 an accident changed all that. They were travelling along a straight road, approaching a T-junction on their left when a car driving towards them suddenly decided to turn into the junction without indicating. There was a collision and both riders on the motorbike were thrown. While Susan’s partner Steve was very lucky not to receive any injury, she was less fortunate and suffered catastrophic spinal damage.

In total, Susan suffered a fracture dislocation of her thoracic spine resulting in complete paraplegia meaning she was paralysed from the waist down. Initially, her spinal and internal injuries were so severe that the doctors didn’t think she was going to make it. She also suffered psychologically, experiencing lower limb spasms with continuous shoulder and spinal pain as a result of the accident.

We drew on the expert opinions of many specialists to determine what Susan would require going forward, receiving advice on such things as accommodation needs, care and case management, physiotherapy, occupational therapy, environmental technology, transport and finances. All this was instrumental in helping us determine the impact upon Susan’s life and her current and future needs.

Now Susan is confined to a wheelchair for the rest of her life and needs a significant amount of support and help in her day-to-day life. She suffers from short arm syndrome which means she can’t transfer herself to and from her wheelchair on her own.

Before, she lived on her own and enjoyed her job as a cook. Following the accident she decided to move in with Steve and he resigned from his job to become her fulltime carer. With the benefit of an interim payment that we managed to secure for her, they were able to pick out a bungalow that would suit their changed circumstances and make the necessary adaptations required, making day-to-day living much easier.

One of her great joys now is a specially customised motorhome which has been completely tailored to her needs and allows her the luxury of travel at any time. This has been ideal as Susan still suffers a lot of pain from her injuries which are exacerbated by the cold, wet British weather. Thanks to the motorhome, she’s been able to get away from our winters to warmer climates. We’re thrilled that her compensation has been able to let her do that.

If you’ve suffered a serious injury like Susan, then please don’t hesitate to call us now on 03300 080 321 to talk to someone who’ll understand what you’re going through. Or alternatively, you can fill out a form here.

Key Case Details

Fracture dislocation of her thoracic spine resulting in complete paraplegia. Fractures to the left hip joint socket, sternum, both clavicles and ribs on both sides. Internal bleeding, resulting in blood in both lungs and a laceration in the liver.
100% in Susan’s favour
Over £1m and sustainable yearly payments
Susan is now living in a specially adapted bungalow with her partner. She has purchased an adapted motorhome which allows them to travel without restriction, and has even managed to holiday abroad in it. She also has a Nippi (a ride on/ ride off road vehicle for wheelchair users) so she’s been able to accompany her partner on bike rides.

Further Reading…

You don't have to go through this alone - take the first step now

  • IIP - Investors in People
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Investors In People Awards 2016 - Winner
  • The Legal 500 - Leading Firm 2015
  • The Law Society - Clinical Negligence
  • The Lawyer UK200 - Listed Firm 2015
  • Top Ranked Leading Individual - Chambers UK 2019
    Any Questions?

    We know that making a claim can raise a few questions, here are some of the ones we get asked most often.

    Read our FAQs

    Contact Details
    03300 080 321
    Dukes House, 34 Hoghton Street, Southport, PR9 0PU
    St James's Tower, 7 Charlotte Street, Manchester, M1 4DZ
    Map of the UK