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What Help Is Available When Cosmetic Surgery Goes Wrong?

14th May 2014

As more and more people pay thousands of pounds to go under the knife, expectations are high for a transforming result. That’s why it’s all the more devastating for the patient if things turn out badly.

With more procedures taking place than ever before, mistakes can unfortunately happen. A simple tuck or lift can swiftly turn from a confidence booster to a nightmare.

If things do go wrong, it’s important that the patient receives the best support. The team at Fletchers Solicitors have plenty of experience in this area giving us a unique understanding of the personal pain that the patient is going through. We recently secured compensation for Patricia Jackson after a tummy tuck operation went wrong.

Patricia was awarded over œ20,000 in compensation after her belly button erupted following a botched tummy tuck. She was on a flight back from a week’s holiday in Portugal when her belly button erupted. It was later discovered this was because surgeons who had conducted her tummy tuck had failed to realise her old belly button had been left inside her, despite numerous scans and hospital investigations.

Like many others, Mrs Jackson first made the decision to undergo a tummy tuck operation because she was unhappy with the way she looked. Despite having lost weight, she was self-conscious about the saggy skin and fat on her stomach.

She underwent an abdominoplasty with The Hospital Group in 2005, where surgeons removed extra skin and fat, as well as tightened the muscles in the abdominal wall. During the operation, the surgeons didn’t create a new belly button for Mrs Jackson because she was told there was not enough material left over, which is a common occurrence in this type of surgery. However, they had left parts of the old one inside her.

In 2011, Mrs Jackson felt confident enough to go on holiday to Portugal. However, before she caught the return flight, Mrs Jackson noticed that there were blisters around where her old belly button should have been. Once she had boarded the plane, her belly button unexpectedly burst and the area started to leak, causing the passenger next to her to complain about the smell. Luckily, the air stewardess was very helpful, helping to dress the wound as best she could.

Despite the help from the on-board staff, Mrs Jackson felt tearful and embarrassed. She had to sit on the aisle seat and keep re-dressing the leaking wound in the toilets. When the plane finally landed, she called her brother to take her immediately to Calderdale Royal Hospital in Halifax, where the wound was expressed and dressed properly.

No longer trusting her original surgeon, Mrs Jackson declined the offer of returning to the Hospital Group clinic, instead choosing Castle Hill NHS Hospital in Hull. There, it was discovered that her old belly button was still inside her and this had broken down, causing the pain and leaking.

After undergoing reconstructive surgery, Mrs Jackson was given a new belly button and now experiences no leaking problems.

Realising she had experienced medical negligence, Mrs Jackson approached Fletchers Solicitors. We took on the case to fight for compensation for her and in January 2014 she was awarded œ22,500 from the surgeon.

A compensation claim for botched cosmetic surgery can go some way to help alleviate the pain caused. At the very least, it can help cover some of the expenses incurred but it can also help people deal with the personal trauma and any potential loss of income suffered if they’ve had to take time off work. We can help guide you through all this with experience, expertise, compassion and the best legal minds.



Further Reading…

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  • The Law Society - Clinical Negligence
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  • Top Ranked Leading Individual - Chambers UK 2019
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