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Q&A With Katelyn – Serious Injury Unit

8th May 2015

When did you join Fletchers?

I began working as a Junior Paralegal in the Serious Injury Unit at Fletchers in June 2014, a week after finishing my final year at the University of Sheffield. I was apprehensive and anxious about starting my first ever full time position, however, as soon as I had been at Fletchers for a few days, I knew that it was the right place for me, as I was made to feel very comfortable and welcome from the very beginning. As a Junior Paralegal, I learnt the rudimentary skills and knowledge required before being promoted to an Assistant Fee Earner in December 2014.

What is involved in your position as Assistant Fee Earner?

My role as an Assistant Fee Earner involves assisting two Solicitors in the progression of high value cases, acting predominantly for motorcyclists who have suffered from serious, multiple orthopaedic injury – most of whom have also suffered an element of head/brain injury. The values of the claims I deal with are typically hundreds of thousands of pounds; sometimes in excess of œ1 million. Daily tasks include; dealing with various client queries, liaising with third party solicitors and insurers, drafting letters of claim, drafting instruction letters to medical experts, drafting particulars of claim and various other court documentation. Another task involves drafting various Care and Initial Quantum Statements and obtaining this information by speaking to clients over the phone and attending client meetings. I also assist with the client’s rehabilitation by instructing Case Managers and reviewing reports to identify what rehabilitation the client needs. I also take part in various administrative duties such as applying for and pursuing records, filing and scanning and creating bundles to instruct medical experts.

What do you enjoy most about your job?

The favourite part of my job is being able to draft a client’s witness statement. This is because I enjoy learning about, both the client’s life prior to the accident and the significant impact it has had on their life. I also enjoy this task, as each statement is different involving personal circumstances. Obtaining this information is also gratifying as I am regularly attending client meetings which means I can be travelling to anywhere in the country. The process can also involve taking statements via the phone. Such is my development within the skills required for this process that I have been named by my Supervisor as the ‘Statement Queen!’

How do you feel that your role assists the clients you deal with?

I believe my job means that I am actively assisting in the progression of seriously injured clients’ claims for compensation on a daily basis. By having an extra pair of hands in our team, I am able to assist with the development of each case, enabling seriously injured clients to obtain their awards for compensation as quick as possible. I believe my main contribution is to keep the clients up to date with the development of their case and being there for any questions, supporting them through the whole process. It is always satisfying when clients comment upon your hard work and dedication.

What are your plans for the future?

In the future, I hope to become a Solicitor in this field. I have graduated with an LLB degree from the University of Sheffield and will go on to start my Legal Practice course later this year. Hopefully, I will also obtain a Period of Recognised Training contract from Fletchers Solicitors so I can fulfil my career objectives. To have gained these worthwhile experiences so far I am extremely grateful for the professional help and support given to me by fellow employees at Fletchers. In order to develop my career I am looking forward to further available opportunities, which will enhance my personal and professional development.

We currently have job vacancies in the Serious Injury Team for Assistant Fee Earners. For more information please visit or email



Further Reading…

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  • The Law Society - Clinical Negligence
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  • Top Ranked Leading Individual - Chambers UK 2019
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