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Medication Errors & Pharmacy Claims

Robert's Story: A serious stroke due to Medical Negligence

Medication Errors & Pharmacy claims


Medication errors are common in general practice and in hospitals. Prescription and dispensing errors can happen when a pharmacist is writing the prescription, giving out the wrong drugs or the wrong medication has been prescribed. These simple mistakes can result in harm to patients. While many medication errors cause harm only for a short period, some result in serious injury, illness and even death.

At Fletchers Solicitors, we understand the discomfort and distress that an incorrect prescription can cause. Our team of legal experts are specialists in medical negligence and bring over 400 years of combined experience to your claim to help you secure the justice you deserve.

What is a medication error & pharmacy negligence claim?


Prescription errors can occur in a variety of different circumstances. A dispensing error is a discrepancy between a prescription and the medicine that the pharmacy delivers to the patient or distributes to the ward, including the dispensing of a medicine with inferior pharmaceutical or informational quality. Taking the wrong medication or the wrong dosage can be harmful. It could mean that you are not taking the medication you need to help your condition or the dosage isn’t helping your illness.


If you have received incorrectly dispensed medication then you may be able to claim compensation if the error has caused you harm. Our team at Fletchers Solicitors are on hand to guide you through the legal process.


The vast majority of cases against pharmacists are dealt with by The National Pharmacy Association (NPA). The NPA is the trade association for independent community pharmacy owners in the UK. Claims are often dealt with quickly and effectively by the NPA making the process straightforward for all parties.


In order to succeed in a negligence case against a pharmacy, our dedicated team of lawyers will look for proof that the care provided by the pharmacist was of a poor standard, otherwise known as a breach of duty, and that without the identified negligence, the outcome would have been different.


We do this by obtaining a copy of your medical records, by taking a witness statement from you and by obtaining a medical report from an independent medical expert. It is useful if you are able to provide us with a photograph of the medication provided.


You can claim compensation for any injuries or losses suffered which were a direct result of the negligent treatment you received. This will include compensation for pain and suffering and payment to you for any out of pocket expenses that you have incurred. It can also include payment for future treatment and/or care costs and future loss of earnings.


Examples of what you can be compensated for include:


  • Payment for ongoing treatment
  • Compensation if you can’t carry out certain activities or hobbies
  • The cost of any extra care or equipment you may need
  • The cost of adapting your home
  • Compensation for psychological damage.


If you think you’ve suffered harm due to a prescription or medication error, then you could be entitled to compensation. Our experienced legal teams will take the stress out of the legal process for you and operate on a No Win, No Fee basis, so you can focus on getting better.

Different types of medication errors and pharmacy negligence claims


Prescription and medication negligence can occur when medical professionals:


  • Make errors when writing or reading a prescription and dispense the wrong type of medicine
  • Prescribe the wrong dosage
  • Give a patient incorrect advice about how, or how often, to take their medicine
  • Give a patient incorrect advice on how to store medication, such as at the wrong temperature


The wrong medication can seriously worsen existing conditions or lead to new medical problems developing. When you collect your prescription from your GP, chemist, hospital or private doctor, you trust that the medication has been carefully selected for you and your medical needs. When mistakes are made, the consequences can be damaging and sometimes even fatal.


If you or a close family member has been a victim of negligence when receiving medication, you could be entitled to compensation.

Is there a time limit on making a prescription or medication negligence claim?


You have three years from the date that you became aware that your pharmacist made an error to bring a claim for compensation. The time limits are strict and you should seek legal advice as soon as possible if you think that a mistake has been made.


A claim can be made for the next of kin of someone who has died or for somebody who does not have the capacity to make their own claim.


At Fletchers Solicitors, we take the stress and worry away from the claims process to ensure you have a quick and straightforward experience. Our dedicated team of medical negligence specialists is led by Senior Solicitors, who will always be on hand to guide you and answer your questions along the way. We place our clients and their families at the heart of everything we do and work tirelessly to secure the justice and treatment you deserve.


Contact us today to find out how we can guide you through the legal process.

Call us now on 0330 013 0251 or start your claim today with our online form.